Have you become convinced that endless automated phone systems are one of Dante's Nine Circles of Hell and that actual customer service provided by a human being died sometime in the 1990s?
Yesterday, I discovered a website designed around the radical premise of connecting people with people when calling for customer service.
Now I haven't actually tried any of the phone numbers listed on the site, but I've spent some time searching the site and am pleasantly surprised at how much information is available, complete with reviews, average wait times, and other short cuts.
The next time I have to call a company to hook up cable, turn on electricity, handle a mobile phone problem, or even put a vacation stop on my newspaper, I'll be visiting GetHuman.com.
Try it and let me know what you think.